GreennookCo

Shop guidelines


Last updated Jun 25, 2026

SHIPPING INFO: • I do combine shipping. • Plants will be shipped to the address provided for the shipping quote. I copy and paste the provided address, so if the plants are shipped to the wrong address, it is not my fault 😭 • Expected Shipping Date(s): Monday/Tuesday of following week. I don’t like plants sitting over the weekend. • Shipping from: Colorado • I do NOT ship internationally or to Puerto Rico/Alaska/Hawaii • Pickup is also available locally (NoCo Boulder area) • No refunds /Returns as these are living plants • Shipping via USPS PRIORITY 2/3 DAY only. We will ship the Monday of the following week to ensure it does not sit over the weekend. • It is up to the buyer to determine if the weather will pose a threat to the shipment of the plants. We are not responsible for any damage incurred after the plant leaves our hands. However, if there is a storm in MY area I will reach out to buyer confirming if they would like me to ship or hold until the storm passes. if you choose to ship anyways there will be no refunds for damage.


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.