Last updated Feb 28, 2026

‼️ No refunds or exchanges. ALL SALES ARE FINAL. Please message me if you have any questions or issues. 🧾 PAYMENT REQUIRED WITHIN 24 HOURS AFTER INVOICE IS SENT. Unpaid invoices will be canceled. NO GHOSTING. Repeat non-payment or ghosting may result in declined future sales and/or being blocked. 📪 Standard shipping is UPS 2 Day Shipping. UPS Next Day upgrades are available for purchase. UPGRADED SHIPPING IS ALWAYS RECOMMENDED FOR EXTREME TEMPERATURES. Insulation is included and heat packs are available for purchase in my shop. An add-on for a hold on shipping is also available. I ship on Mondays and Tuesdays. 📦 I will pack this plant with care. Please understand plants may experience stress during shipment and sometimes lose a leaf or two. I am not responsible for stress or damage caused during shipping. 🚚 I am not responsible for lost, stolen, or damaged packages due to the shipping carrier or weather. 🐜 I use beneficial mites (Swirski) and they may be seen in pictures and/or travel with plants.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.