Last updated Nov 20, 2025

All sales are FINAL No refunds, returns or exchanges - We do not hold plants All shipments go out on Mondays and Tuesdays Plants will get stressed when shipped and may take some time to acclimate and recover. Please report any problems within 4 hours of receiving shipment of plants. Plants may sometimes take 5-7 days to fully recover from the stress of transportation. We’re not responsible for any mishandling or damage caused by shipping carriers. Shipping to Hawaii and Alaska may have an increased shipping charge.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.