Last updated Feb 27, 2026

SHIPPING *default shipping is 2nd day air UPS *overnight UPS upgrade can be purchased in the shop *if you need a hold please purchase a one week hold in the shop. if you need more than a simple one week hold you must communicate directly with me or I will automatically ship the first shipping date after the hold expires. COLD WEATHER SHIPPING *insulation included in every package around individual plants *heat pack included by default for lows under 40F on the estimated arrival date INTERNATIONAL CLIENTS *I currently ship only to domestic (US) addresses so it’s your responsibility to have this arranged prior to purchase and communicate this to me. LIVE ARRIVAL GUARANTEE -standard live arrival guarantee assuming prompt retrieval, unboxing video, contact as soon as any problem is discovered. please reach out regardless tho as each case is different and usually we can come to some sort of resolution.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.