CaliPlantCo
Shop guidelines
Last updated Sep 18, 2026
YOU’RE IN GREAT HANDS! YOUR SATISFACTION IS EVERYTHING! 🥰🙏🏻 🪻These are the exact plants you will receive, unless noted “grower’s choice” - in which case your plant will be very similar to photos on the list. 🪻Shipping from California, throughout U.S. except PR, via USPS 1-3 days Priority Mail… and I ship within 3 business days… unless you request otherwise. 🪻Open the package as soon as it arrives and bring the plant indoors. If you notice any issue, contact me within 12 hours of delivery (with photos or videos ) and I'm happy to look into the issue and fix it! 🤗 🪻I pack my plants very carefully, but keep in mind that slight damage during shipping and change in environment could cause yellowing /browning on leaves, bent leaves, and some aerial roots may dry out or rot. However, plants will bounce back and recover soon. 🪻Plant Condition •I only ship healthy, well-cared-for plants … That said, plants are living things, and it's completely normal for them to show minor imperfections like cosmetic leaf damage, yellowing leaves, or small marks, especially after handling and travel. •I ALWAYS do my best to select the best available plant for you, but natural variations and small changes can happen as part of the growing process. •In some cases, plants may also require routine care or treatment, as is normal when caring for live plants. If you ever notice anything concerning, please reach out to me with photos and a video, and I will be more than happy to assist you. 🪻By purchasing this plant, the buyer agrees to the above and I will only be responsible for major plant damage… in which case, I will refund you… or send a replacement if available. 🪻Your happiness is all that matters when purchasing my plant babies! 🫶🏼
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.