Last updated Jul 26, 2026

We put a lot of care into packaging and shipping to help your plants arrive happy and healthy 💚 📦 Shipping Schedule Orders usually ship on Mondays and Tuesdays, with occasional Wednesday shipments if needed. Shipping is typically 2-day UPS and tracking is provided once your label is created. I avoid shipping later in the week to prevent weekend delays. 🌡️ Weather Protection & Live Arrival Guarantee To keep plants safe during transit, weather protection (heat packs and insulation) is required for Live Arrival Gurantee when temperatures are unsafe. Opting out of weather protection voids the guarantee. Live Arrival Guarantee applies only to plants that arrive dead on arrival and requires a clear unboxing video taken immediately upon delivery, showing the package being opened, the plant, and packaging. Minor cosmetic damage, shipping stress, and carrier delays after delivery are not covered. Please note that variegation is never guaranteed and may change, fade, or revert over time due to genetics, environment, and plant maturity. 🐞Grown with beneficial bugs for happy, healthy plants so don’t be surprised if a tiny harmless hitchhiker tags along 🌰 Corm Disclaimer Please note: Variegation is not guaranteed for corms. Purchasing corms acknowledges and accepts this risk. 🚫 Returns & Cancellations No returns, cancellations or exchanges By purchasing, you agree to these shop guidelines and Palmstreet’s Terms & Conditions.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.