Last updated Sep 11, 2026

Order Processing & Shipping ✅ Shipping Days: We ship orders once a week on Mondays via USPS Priority. Orders placed after our weekly cutoff (Sunday at 8 PM CST) will ship the following week. ✅ USPS Priority Upgrade: Available in the shop for faster delivery. ‼️ Local pickup required within 7 days unless specific arrangements have been made. Orders without contact, or failure to arrive for arranged pickup within 7 days, will be cancelled. 🌱 Spring and Summer Shipping: Plants can be sensitive to heat and humidity during transit as temperatures rise. We recommend having your order held at your local post office if temperatures in your area are above 85°F or if delivery may be delayed. Note: All packages are carefully packed to protect your plants during their journey. If you have any concerns about shipping conditions in your area, feel free to reach out before placing your order.​​​​​​​​​​​​​​​​ 🌡️ We closely monitor weather conditions across shipping routes and reserve the right to hold orders if temperatures or storms pose a risk to plant safety. Customers will be notified if a weather-related delay occurs.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.