Last updated Aug 4, 2026

‼️All sales final! No cancellations, refunds, returns, or exchanges. ✈️ Standard UPS 2-Day Shipping Please understand plants are delicate and easily stressed. Some yellowing and leaf dropping is expected during transit. Shipments go out Monday-Wednesday. ‼️FRESH IMPORTS ‼️ When purchasing fresh imports please understand fresh import risks. It is the buyer’s responsibility to understand and do their own due diligence for caring for fresh imports. Please note for fresh import; leaf drops, leaf yellowing/browning, or melting may occur from the time buyers purchase to the time we ship. These occurrences are not uncommon with fresh imports. No refunds will be issued for any of these reasons. Refunds will only be offered if the plant dies within the time of purchase to the time of shipping. 🌦️Heat and cold protection are the responsibility of the buyer. 🎨VARIEGATED PLANTS/CORMS Variegation is unstable and may change over time. For this reason, there is no variegation guarantee on leaves or corms. 💝All items are packed carefully. Once they are shipped, any delays, weather damage, shipment damage, is out of our hands. 🎥Any issues, please include proof of uncut unboxing video. This is required and needs to be within 5 hours of delivery. ‼️Please do your own due diligence when it comes to caring for fresh imports! 🐞I use beneficial bugs, so you may catch some hitchhikers! But they’re good for your plants 😊 By purchasing, you agree to these terms.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.