WildlyRootedTropical

Shop guidelines


Last updated Aug 26, 2026

🌿 Welcome to Wildly Rooted Tropicals Unapologetically unique. Rooted in quality. Grown with care. 🌱 My name is Mikayla, my son Karsen is my planter in crime. What started as my love for plants has turned into something really special that we get to do together. He loves helping me grow, care for, and sell our plants, and we're building this little plant business together one plant at a time. 💚 When you support our shop, you're supporting a little family business that we're genuinely passionate about. 🌱 “Unapologetically unique” is more than just a tagline to us. Karsen is autistic, and we've always wanted him to know that being different isn't something he needs to hide or apologize for. It's something that makes him the unique and absolutely beautiful person he is. This little business gives him a place to learn, create, contribute, and be proud of what he's building alongside me. 💚 🌱 More than anything, I love that this gives Karsen a chance to learn what it means to build something from a young age. Learning responsibility, caring for his plants, interacting with customers, and seeing the hard work that goes into running a small business. Watching him learn and grow alongside our plants has been one of my favorite parts of this journey 💚 We're so excited to meet everyone and grow our little plant community! 🌿 Every plant is grown with intention and cared for as if it were staying in our own collection. Shop Policies ❌ All sales are final. No cancellations, returns, exchanges, or refunds once an order has been placed. 🌱 All plants are healthy and inspected before shipping. Photos are taken at the time of listing, but plants are living and may naturally grow, unfurl new leaves, or show minor changes before shipment. 📦 Orders ship Monday–Wednesday to help prevent weekend delays. Plants are packaged carefully to ensure they arrive safely. Please allow 1-2 weeks for shipping. 📦 Please upgrade your shipping based on current weather conditions. I am not responsible for damage during transit. 🍃 Live plants may experience minor cosmetic imperfections or shipping stress. This is normal and does not affect the overall health of the plant. 🪴 Plants established in semi-hydro (Stratum/Perlite) are shipped in their existing media whenever possible to minimize transplant shock and protect their root systems. Reservoirs are emptied before shipping, and pots are securely packaged to prevent shifting or media loss. 📸 If your plant arrives with significant damage, please contact me within 2 hours of delivery with clear photos of the plant and packaging. 🚚 Buyers are responsible for providing the correct shipping address. I am not responsible for carrier delays, lost packages, weather-related delays, or damage during transit. 🌿 No refunds or replacements will be issued for cosmetic shipping stress, natural leaf loss, acclimation after delivery, or changes that occur due to the buyer's growing conditions. By purchasing from Wildly Rooted Tropicals, you acknowledge the inherent risks of shipping live plants and agree to these shop policies. Thank you for supporting Wildly Rooted Tropicals—where ordinary doesn't take root. 🌿


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.