RootCauseAnalysis

Shop guidelines


Last updated Sep 26, 2026

📦 Shipping Ships from Lynnwood, WA Orders ship Mondays and Tuesdays only. Orders placed after Tuesday ship the following Monday. Local pickup may be available, just send me DM to make arrangements. 🌱 Plant Care & Transit Plants are healthy and well-rooted when shipped. Some shipping stress is normal, including minor cosmetic damage, yellowing leaves, or acclimation stress. It is recommended to add insulation if temperatures are below 60°F. Shipping may be delayed during extreme weather for plant safety California buyers purchase at their own risk 📬 Important I reuse clean shipping materials whenever possible to reduce waste. ♻️ Once a package is with the carrier, I cannot be responsible for delays, lost packages, weather-related issues, or transit damage. Growth and recovery after arrival depend on your care and environment. 💚 All sales are final, so please bid and purchase responsibly. Thank you for your support and for letting me share my collection with you! 🌿✨ RootCauseAnalysis 🌿✨


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.