Last updated Sep 5, 2026

🛍️ SHOP POLICIES Welcome, and thank you for supporting our shop! ❤️ We love Loungefly, handbags, and all things Disney. We are collectors who want to share what we love with others. Our shop is built on kindness, acceptance, inclusion, fun, and giving back. Everyone is welcome. Please treat buyers, viewers, sellers, and live-sale community members with respect. ❤️ KINDNESS & COMMUNITY We want our shop and live shows to be positive, inclusive spaces. Friendly conversation and good-natured fun are welcome. Harassment, bullying, discrimination, hateful language, or disrespectful behavior are not allowed. Collect what makes you happy, support one another, and be kind! 💕 GIVING BACK From time to time, sales, live events, giveaways, or other activities may support charitable organizations, community initiatives, or causes important to us. When applicable, we will share contribution details when reasonably possible. Thank you for helping us build a community centered on fun and generosity. 💳 SALES, CANCELLATIONS, RETURNS & REFUNDS Please purchase and bid carefully. Sales are final unless Palmstreet policies require otherwise. We generally do not accept cancellations, returns, exchanges, or refunds for buyer’s remorse, accidental purchases or bids, duplicate purchases, lower prices elsewhere, personal preference, minor manufacturer variations, minor packaging or transit wear, or issues disclosed in the listing, photos, or live presentation. Winning bids and claimed items are purchases. If a legitimate issue occurs, contact us promptly. Palmstreet buyer protections remain in effect, and Palmstreet may make the final eligibility determination. 🎒 ITEM CONDITION & AUTHENTICITY We make reasonable efforts to describe and photograph items accurately, including their condition, such as NWT, NWOT, or pre-owned. Items may have minor manufacturing variations or packaging wear. Significant known flaws will be disclosed when reasonably possible, so please review all photos and descriptions and ask questions before purchasing. We do not knowingly sell counterfeit merchandise and believe our items are authentic. Report authenticity concerns through Palmstreet; any resulting return or refund will follow Palmstreet policies. 📦 SHIPPING, DAMAGE, MISSING ITEMS & INCORRECT ITEMS We package orders carefully and ship within Palmstreet’s required timeframe and our posted schedule. Tracking will be provided when available. Carrier delays, weather, holidays, and other events outside our control may affect delivery. Verify your shipping address before purchasing, as it may not be changeable afterward. Inspect your order promptly after delivery. If an item arrives damaged, is missing, or is incorrect, contact us through Palmstreet within its required timeframe and provide photos or video of the item, packaging, shipping container, and label when applicable. Keep the item and all packaging until the issue is resolved. Significant damage, missing or incorrect items, material misrepresentation, authenticity concerns, and other qualifying issues will be handled under Palmstreet’s buyer-protection policies. Minor variations or wear may not qualify for a refund. 🎥 LIVE SALES Please bid responsibly. We do our best to show and describe items accurately, and questions are welcome before bidding. Winning bids and claims are purchases. Accidental bids, bidding errors, buyer’s remorse, or changing your mind generally do not qualify for cancellation. Friendly competition is welcome; keep interactions positive and respectful. Palmstreet protections apply to live-sale purchases. 📸 PHOTOS & DESCRIPTIONS Unless stated otherwise, photos represent the actual item and form part of its description. Colors may vary by lighting, photography, and device. Ask about condition, measurements, features, packaging, or other details before purchasing. 💬 COMMUNICATION & RESPECT For order concerns, message us through Palmstreet and allow us to review the issue. Keeping communication on the platform helps maintain a record for Palmstreet Support. We will communicate respectfully and professionally, and expect the same. Abusive, threatening, discriminatory, harassing, or hateful behavior is not tolerated. 🌈 EVERYONE IS WELCOME Our shop welcomes people of all backgrounds, interests, and perspectives. You do not have to collect the same items as others—just respect one another. There is room here for everyone. ❤️ ❤️ OUR SHOP PROMISE Describe honestly. Package carefully. Ship promptly. Communicate respectfully. Welcome everyone. Choose kindness. Give back when we can. Thank you for supporting our shop, community, and charitable causes. Collect what you love. Be unapologetically you. Have fun. ❤️ These policies supplement Palmstreet’s Terms of Service and marketplace policies. If there is a conflict, Palmstreet’s current policies control.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.