Last updated Aug 30, 2026

Please read the fine print before checkout 🌿 🪴 Sales Policy ○ A new shipping week will begin every Monday. ○ Boxes CLOSE Sunday @6pm est. (all labels are created after that time) ○ Holds have a 1 week limit and are in the shop. ○ No returns. No exchanges. No refunds. ○ A CANCELLATION FEE of 25% will be issued at my discretion. 💌 Shipping ○ UPS 3 day is the default (U.S. only- no CA, PR, AK, HI). USPS Priority available by request ○ Upgrades are always reccomended and available in the shop- otherwise you assume the risk of damage, delays, or lost packages. 🧊 Cold Weather (Winter) ○ I will not ship to states below 40° (too chilly for most plants. ✅ Live Arrival Guarantee: ○ All three steps must be added to orders to trigger the live arrival guarantee: 1. UPS Next Day Air 2. Appropriate add ons for weather (winter/summer protection) 3. Unboxing video within 2hrs of delivery that has time stamp as proof. ⚠️ Important Disclaimers ● You are buying live plants. ● Report any issues within 2 hours using timestamped videos only. Photos are no longer accepted due to people using AI to alter photos. ● ALL sales are FINAL. ● I am not responsible for damaged plants if packages are left outside or unattended upon delivery. ● I am not responsible for shipping damage, delays, lost packages, or weather impacts. ● Emerging leaves and blooms may drop or yellow- it is normal. 🌿 Got questions? Just ask! Thanks for your support 🫶 💚

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.