Last updated Sep 18, 2026

Thank you so much for visiting! Please read the following in its entirety. If you have any questions, please feel free to ask. 🚫 No Cancellations. Please trust that I will ship each plant very carefully and well protected; however, minor damage could occur during shipping. Some plants go through stress during the shipping process and could arrive looking a little sad; discolored, wilted, loss of leaves, etc. However, with time and proper care, they will bounce back. I am not responsible for delays due to shipping carrier. I do not accept returns. However, if there is an issue or concern upon arrival, please reach out to me the same day the plant is delivered and be able to provide a picture depicting the issue. I am happy to help with any concerns. Buyer is responsible for being aware of the weather in their area and knowing if there are any temperatures hot or cold that could affect the plant during shipping. We are not responsible for damage due to cold weather.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.