FinsNFoliage
Shop guidelines
Last updated Jul 17, 2026
Currently can not ship to California!!! If you order from California you accept all shipping risks! I cannot be help responsible for delays. I am not responsible for shipping delays. Buyer must wait one week from the time of shipment before any refund can be considered. This is so I can ensure a package is returned to me or truly lost before issuing any refund or replacement. Again I am not responsible for delays but will gladly work with a polite customer to fix any problems. Please be respectful and polite to the other buyers in the live. It is an 18 plus show but please make this a fun space. I prefer ups 2 day! Any extra shipping will be refunded!!! If you prefer cheaper shipping or FedEx please message me. I strive to give people a fair price so all plants, propagations, and tissue cultures are sold as is. All propagations and tissue culture require proper care and acclimation. Any questions on tissue culture acclimation or propagation growing please message me or feel free to ask in the live. Any purchase is final. I can not control what happens to the plant once it leaves my hand. This is why my preferred shipping is ups 2 day. All plants are inspected before packing. Any defects or damage will be addressed. If I think the plant is not shippable I will communicate with the seller to arrange a replacement or a refund. My method of pest control includes sprays and systemics. Please be aware of this. All new plants should always be quarantined away from any current collection. I say this not only in case any pests do present themselves but also to protect any beneficial bugs the buyer may use. Again I buy fresh import and have plants going in and out so good and bad bugs are part of the process. Please message with any concerns or questions. Pest issues are extremely important to me so please make me aware as it can affect my collection also. And as always I will gladly work with a customer on these issues. Even though I sell as is and all sales are final I will always work with a buyer who is polite and respectful on solving any problems with shipping or plant issues. This being said I cannot offer refunds with standard shipping(USPS). 2 day is required to even consider refunds. I do this to ensure your plant arrives on time and alive. I am a collector first so I understand the issues involved with shipping plants and will gladly work with customers. Any request for a refund must be accompanied by an unboxing video and pictures of the product in question. This must be done within three days of delivery for and credit/compensation to be issued. If you made it this far thank you for reading. I appreciate this entire community more than anyone will know. I hope I can continue building amazing relationships with buyers and seller everywhere. Thanks FinsNFoliage
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.