BostonandBlooms

Shop guidelines


Last updated Sep 11, 2026

👋Hi! I'm Kelsey. Please read through the following before purchasing. 🪴 PLANTS & CUTTINGS I sell both rooted plants/cuttings and fresh cuttings from my personal collection. Please make sure you're comfortable rooting before purchasing anything listed as a fresh cutting. All plants are sold as pictured/described. Pots and trellises are NOT included unless specifically stated. I use beneficial insects/mites as part of my routine preventative pest management and inspect plants before shipping. As with any new plant, I always recommend quarantining before adding it to your collection. 📦 SHIPPING Ships from Pennsylvania Monday through Wednesday Please allow up to 1 week for processing unless otherwise noted Standard shipping: UPS 3-Day or UPS Ground (whichever is faster) UPS 2-Day & Next Day Air upgrades available Every order is packed, wrapped, and shipped with care. As a small seller, I appreciate your patience while I get everything safely prepared for its trip! 🌡️ WEATHER & LIVE ARRIVAL Please check your temperatures before ordering and choose your shipping method/weather protection accordingly. I may hold shipping if weather conditions make it unsafe to ship your plants. I'll communicate with you if a weather-related hold is necessary. Live arrival is guaranteed ONLY when UPS Next Day Air/overnight shipping and appropriate weather protection is used when necessary. Live arrival does not cover carrier delays, lost/stolen packages, incorrect addresses, packages left outdoors after delivery, or other circumstances outside of my control. Packages should be brought indoors as soon as possible after delivery. 📸 ISSUES UPON ARRIVAL Plants are living things and some shipping stress, minor cosmetic damage, yellowing, or leaf loss can occur. If there is a significant issue with your order, please message me within 2 HOURS of delivery with: 1. Clear photos of the plant and damage 2. A FULL unboxing video beginning with the unopened package and showing the original packing materials Please do not repot, cut, alter, or discard the plant before contacting me. If the plant has a reasonable chance of recovery, I may ask that we attempt appropriate rehab before discussing another resolution. I'll always do my best to work with you when a legitimate issue occurs. 💚 🚚 CARRIER ISSUES Once a package has been accepted by the carrier, I cannot be responsible for delays, loss, theft, mishandling, or damage caused by the carrier. If a package is lost or never delivered, I'm happy to assist with the carrier claim process when applicable. 💳 SALES & CANCELLATIONS ALL SALES ARE FINAL. Please purchase and bid responsibly. Auctions, claims, and completed purchases cannot be canceled simply due to a change of mind. If you have a question about a plant, I'm always happy to answer before you buy! 📅 HOLDS If you need your order held, please contact me BEFORE your scheduled shipping date. Holds must be approved in advance and may be limited depending on weather and plant condition. 💚 THANK YOU! Thank you for supporting Boston & Blooms! Every purchase allows me to keep collecting, growing, and sharing Hoyas with the plant community! 📸 Instagram: @bostonandblooms


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