ThePlantedPine
Shop guidelines
Last updated Aug 3, 2026
Shipping: * Processing Time- Each Shelf is handmade to order. Please allow 10-20 business days for crafting and packaging * Shipping Method- All orders ship via USPS Hazard if order has a Grow Light.**NOTICE:: HAZARD SHIPPING HAS NO PROTECTION/ INSURANCE FOR THE ITEM IS CONSIDERED DISPOSABLE FOR HAZARD** TO ADD PROTECTION YOU MUST PURCHASE SEPERATE SHIPPING FOR HANGER AND GROW LIGHTS!** Returns & Exchanges: * Returns- Accepted within 12 hours of delivery- **Conditions: Only if item has been damaged due to my negligence; An unpacking video/pictures must be sent within 12 hours of delivery; Can only process/file complaint with USPS if you purchased seperate shipping and insurance aside from the original hazard shipping * Custom Orders- Non-refundable due to personalization * To Start a Return- Message me thru PalmStreet or email ( theplantedpine17@yahoo.com ) Payments: *Accepted Payments- PalmStreet check out supports major credit cards and secure payment options *Cancellations- Accepted within 24 hours of purchase. Cancellations made after 24 hours are subject to a 30% restocking fee. Multiple cancellations of Giveaways that have a shipping cost will result in being blocked! Product Info: *Each Shelf includes a Magnetic USB Rechargeable Grow Light; 6000k 10w, takes 1 hour to charge and lasts 10+ hours. All shelves are sealed for water protection and included a shelf liner for extra protection. The shelf is easily hung with a unique slide on hook feature and secured with grips on back! * All hanging hardware and charging cable included * For indoor use only *Platycerium Hanger can be used outdoor without the grow light for it's made using Cedar! * New Shelves with brackets are assembled so your brackets fall 16 o.c (on center) like the average studdin your wall for added support!
While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.
If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.
For more details or assistance, please reach out to Palmstreet’s Customer Support team.