Last updated Jul 30, 2026

Thanks for stopping in! Please take a moment to go over the shop rules/policy. 📦 Shipping from Chattanooga, TN. All orders ship 1 to 2 weeks after purchase date. Standard shipping is UPS ground or 3day if shipping charges are covered. Shipping rates cover shipping cost plus shipping materials. 📬 Shipping to HI, AK, or PR may require extra shipping charges. 🌡️ Weather Notice: Please consider temperatures before ordering. 🌿 Live Plants: Some stress or yellowing is normal after shipping—allow time to acclimate. We are not responsible for postal delays, lost/stolen packages, or weather-related damage once shipped. It is highly recommended to upgrade shipping for all plants. 📸 Unboxing Policy: Please record a video within 2 hour of delivery for any claims. 💰 Refunds: All sales are final. As I am selling from my personal collection, I can not guarantee replacements will be available if items arrive damaged. 🚫 Any cancelations will incour a 20% restocking fee. Please buy responsibly. Thank you for your support and come back soon!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.