Last updated Jun 10, 2026

All sales are final, we ship on Tuedays and Fridays. You must be present to win giveaways. Next Day or Two Day upgrades ship only on Tuesdays. Shipping upgrade price does not reflect the final cost, you will receive an invoice for the total once we have purchased the shipping label. Our plants are not shipped bare-root, we hand wrap each plant in its container with bubble wrap added if necessary to protect the pot. It’s normal for some of the leaves to drop during shipping and should not be a cause for concern. Same with any flowers or berries seen on the plant before purchase. We guarantee the health of your tree upon shipping. If you have any questions on the proper care of your new plant, please do not hesitate to contact us.

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.