Justinhf

Shop guidelines


Last updated Sep 28, 2026

All sales final, no cancellations or refunds once purchased We are not responsible for shipping delays or damaged boxes caused by carrier or weather conditions Live arrival guarantee If you have any problems with your plant once arrived please provide pictures and video of your unboxing * must have video of unboxing* as i cannot be sure what has been done to the plant once opened Anything that is out of my control, i cannot provide refund/replacement, i have no problem replacing or refunding if its my mistake Some of these plants are ground outdoors , although i do spray weekly-biweekly for pest i cannot guarantee pest free plants on those plants ( mainly colocasias ) shipping out of South Carolina , the shipping cost covers 3 day select via ups, if you would like to upgrade please mention that via private message shipping will be mon/tues and if buyer requested sometimes Wednesday CHECK YOUR WEATHER we will not be responsible for dead/damaged plants due to weather, if your weather is below 40 degrees i recommend insulation add on (please message me for this) REHAB PLANTS- plants labeled as rehab are sold as is, there is no guarantee behind these plants Variegated plants- i cannot guarantee variegation on corms or runner nodes, if your corm or nodes come out with no/little var i cannot be responsible, although i am willing to work with buyer in these cases, this also applies to plants that revert Please note, shipping is very stressful for these plants, you will sometimes lose leafs or get a sad looking plant, please give it time to aclimate and bounce back colocasias are horrible shippers, I recommend requesting to chop all leafs, they push new leafs within 1-2 weeks and bounce back quickly Thank you for reading our guidelines, i hope you find the plant youre looking for here!


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.