Last updated Jun 21, 2026

🌿 Majestical Plant Shop Guidelines 🌿 Thank you for supporting my small plant shop! Please read the guidelines below before making a purchase. 📦 Shipping All plants ship via USPS Priority Mail (2–4 business days). I ship Monday–Wednesday to avoid weekend delays. Plants are carefully packaged bare root or in sphagnum moss unless otherwise noted. Tracking info will be sent once your package is on its way. 🔄 Returns & Refunds All sales are final. If there’s an issue with your order, contact me within 24 hours of delivery. Please include clear photos of: The plant The packaging The shipping label I’ll assess and offer store credit or partial refund if appropriate. 📸 24-Hour Notice & Photo Requirement If your plant arrives damaged, you must notify me within 24 hours. Include clear pictures of the plant, packaging, and label to be eligible for resolution. 🌡️ Weather & Shipping Risk Please be mindful of your local weather before ordering. I’m not responsible for damage from extreme heat, cold, or USPS delays. Heat or cold packs available upon request (additional charge may apply). 🪴 Additional Notes Combined Shipping available — message me before checkout to save. I do not hold plants without payment. Paid orders can be held for up to 3 days by request. Plants may show minor stress (yellowing, leaf drop, etc.) from shipping — this is normal. All plants are checked and cleaned before shipping. I take pride in sending pest-free, healthy plants. 💬 Questions? DM me if you have questions, need care tips, or want to bundle plants! Thank you for helping my plants find new homes! 💚

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.