Last updated Jul 19, 2026

Due to Palmstreet shipping going up, shipping costs are a little higher now **Plant only lives will incur $16+$2 shipping **Plant/Disney crossover lives will incur $16+$0 shipping **Disney Only will incur $7+$1 shipping *Disney Giveaways will incur $5 shipping if it is the only item unless otherwise listed. If Charged more during a plant/crossover live, excess will be refunded. Shipping is handled USPS. Typically Priority for purchases. Shipping can be upgraded to UPS upon request or purchase of shipping upgrade in the shop. Standard fulfillment time is one to two weeks. * Seller is *not* responsible for shipping delays/damages. * Unboxing video/photos of entire order required within 2 hours of package arrival* to resolve order issues ASAP. * Comsetic damages can occur during shipping. *Boxes remain open from Monday - Sunday. Any shipping upgrades, insulation, or heat packs must be purchased by Sunday at midnight. *We ship boxes out Monday, Tuesday and Wednesday * * NO REFUNDS/RETURNS/EXCHANGES. *store credit in the form of a coupon is offered at the discretion of the seller upon review of issue. *CANCELLATIONS: customer responsible for 20% restocking fee

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.