greeneyedplantgirl

Shop guidelines


Last updated Aug 26, 2026

🌿 GREEN EYED PLANT GIRL — SHOP GUIDELINES 🌿 Sharing the joy of growing, one leaf at a time. 💚 Thank you for supporting Green Eyed Plant Girl! I want every purchase to be exciting, transparent & as stress-free as possible. 🌱 LIVE PLANTS • You will receive the exact plant shown unless the listing states otherwise. • Plants may ship potted or bare root depending on the plant, size, weather & safest shipping method. • Plants are living things. Normal shipping stress may include temporary drooping, minor cosmetic damage, yellowing or occasional leaf loss. • Coloration & variegation may change with growth and cannot be guaranteed. 📦 STANDARD SHIPPING • Plants ship USPS Ground Advantage using location-based rates. • I ship MONDAY & TUESDAY to help prevent live plants from sitting in transit over a weekend. • Ground Advantage delivery times are carrier estimates and are not guaranteed by Green Eyed Plant Girl. 🌿 OPEN BOX — MONDAY THROUGH SUNDAY Want to keep shopping? Open Boxes are welcome! • Open Boxes run Monday through Sunday. • Add qualifying plant purchases throughout the week. • Boxes close Sunday & ship the following Monday or Tuesday. 📦 COMBINED PLANT SHIPPING • Combined shipping is available for qualifying live plants. • Each additional qualifying plant is +$2 shipping under my standard Ground Advantage policy. • A new base shipping charge applies after 6 items. • Oversized, unusually heavy, fragile or specialty plants/items may require separate or additional shipping. ⚠️ The +$2 plant add-on DOES NOT apply to handmade items, candles, fairy houses, dried-flower/glassware creations or other heavy/fragile specialty items. These items have separate shipping based on size, weight & packaging needs. ⚡ EXPEDITED SHIPPING USPS Priority Mail Expedited is available as an optional upgrade: • $25 base shipping • +$5 each additional qualifying item • Maximum 6 items per shipping group • Estimated 1–3 business day transit Delivery times are USPS estimates and are not guaranteed by Green Eyed Plant Girl. 🌡️ WEATHER & TEMPERATURE PROTECTION BUYERS ARE RESPONSIBLE FOR CHECKING WEATHER CONDITIONS AT THEIR DESTINATION. • Heat packs and/or cold packs are the BUYER’S RESPONSIBILITY and must be purchased when needed for safe shipment. • Weather protection is NOT automatically included in standard shipping. • I reserve the right to hold shipment during unsafe temperatures or severe weather when shipping could place a live plant at significant risk. • Buyers may request a weather hold BEFORE shipment. • If a buyer requests shipment during extreme temperatures without purchasing recommended weather protection, Green Eyed Plant Girl cannot guarantee against temperature-related damage. 💚 SALES, RETURNS & CANCELLATIONS • Please purchase thoughtfully. Live plant sales are generally final. • No returns/exchanges for buyer’s remorse, change of mind or normal shipping stress. • Cancellation requests must be made before an order is processed for shipment and are not guaranteed. 📸 PROBLEM WITH YOUR ORDER? If your order arrives with significant damage, is incorrect or has another serious issue, please contact me through PalmStreet as soon as possible. Please provide clear photos of: • The plant/item as received • Packaging • Shipping box • Shipping label when applicable Please keep the plant/item and packaging until the issue is resolved. All refunds, replacements, cancellations, shipping claims, weather-related claims and other order issues remain subject to PalmStreet’s current platform policies. 🕯️🧚🌸 HANDMADE COLLECTION In addition to plants, Green Eyed Plant Girl creates hand-poured beeswax & soy candles, one-of-a-kind handmade fairy houses including creations incorporating living plants, and handmade dried-flower/glassware pieces. Handmade items are NOT included in the +$2 additional-plant shipping program and may have individual shipping rates due to weight, size, fragility & special packaging requirements. Thank you for supporting Green Eyed Plant Girl! 🌿💚 ✨ Your own little pocket of magic. ✨


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.