UnderwaterArchives

Shop guidelines


Last updated Sep 4, 2026

Welcome to Underwater Archives! We are an online coral superstore based in Southern California, specializing in premium WYSIWYG corals, rare collector pieces, and healthy reef livestock. Our goal is to provide high-quality corals with accurate representation, professional packing, and exceptional customer service. Please keep all interactions respectful and positive during our live sales and community discussions. Payment is expected promptly after claiming items unless otherwise stated during the stream. All sales are final. Corals may only be held for up to one week from the original purchase date. After the one-week holding period, Underwater Archives is no longer liable for held corals, and any losses beyond this period become the sole responsibility of the buyer. We typically ship Monday through Wednesday to help avoid carrier delays over weekends. Unless a specific shipping date is requested and confirmed, we may choose the shipping date within our normal shipping window. All livestock is packed with insulated materials and heat or cold packs as needed to help ensure safe arrival. We are not responsible got any carrier delays as it is out if our control. We will, however, do our best to help you on a case-by-case basis. In the rare event of a DOA, clear photos of the coral in the sealed bag must be submitted within 2 hours of delivery for review. Thank you for supporting Underwater Archives — we appreciate your business and look forward to helping you build an incredible reef. - Before leaving a review, please message us for any question or concerns! - Last but not least, happy bidding!


While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.