Last updated May 26, 2026

🌿 PLEASE READ BEFORE PURCHASING 🌿 Thank you so much for supporting my small plant shop! Every plant, corm, and plant-related item is chosen, prepared, and packaged with care. Because plants are living things and shipping can be unpredictable, please read these shop guidelines carefully before purchasing. By placing an order, you are confirming that you have read, understood, and agreed to the policies below. 📦 INSPECTION POLICY Please inspect your order the same day it is delivered. Packages should be opened as soon as possible after arrival so the plant or corm can be checked and properly cared for. If there is any issue related to shipping damage, handling, or the condition of the item upon arrival, you must contact me within 4 hours of delivery so we can discuss the situation and work toward a fair resolution. Please keep in mind that plants are living, changing organisms. Between the time a plant is listed, purchased, packed, and shipped, it may develop new growth, lose an older leaf, or show minor natural changes. 🎥 UNPACKING VIDEO REQUIRED FOR CLAIMS For any claim involving shipping damage, an unedited unpacking video is required. The video must clearly show: * The package before it is opened * The full unpacking process * The condition of the plant, corm, or item immediately upon arrival Without this documentation, I cannot offer a refund, replacement, or credit for shipping-related damage. This is the only way to verify whether an issue occurred during transit. Photos are helpful, but they do not replace the required unpacking video. 🚚 SHIPPING INFORMATION I typically ship using UPS 3-Day. If you prefer a different shipping carrier or shipping method, please message me or check out my shop before purchasing or immediately after your order is placed. Overnight shipping upgrades may be available at checkout and are strongly recommended during extreme temperatures, holidays, or periods when carriers are experiencing delays. Once a package leaves my care, I cannot control carrier delays, lost packages, weather conditions, mishandling, or how long the package remains in transit. I am not responsible for delays or damage caused by the shipping carrier, but I will always do my best to help guide you toward a fair solution when possible. 🌱 PLANT HEALTH & SHIPPING STRESS Plants may experience stress during shipping. This is normal and does not automatically mean the plant is unhealthy. Shipping stress may include: * Temporary wilting or drooping * Yellowing or browning leaves * Minor cosmetic damage * Leaf loss * Soil shifting * Adjustment shock after arrival These are common signs of transit stress and acclimation. Please give your new plant time, proper light, humidity, and care to adjust to its new environment. To reduce additional stress, I recommend avoiding immediate repotting, overwatering, or heavy handling right after arrival unless absolutely necessary. 🐞 BENEFICIAL BUGS & POSSIBLE “HITCHHIKERS” I use beneficial insects from DMV Beneficials as part of my plant care and pest management routine. This may include natural helpers such as predatory mites, ladybugs, or other beneficial insects used to support healthier plants in an eco-conscious way. Because of this, you may occasionally notice a harmless “hitchhiker” on a leaf, in the packaging, or around the plant. This is normal and not considered a pest infestation or defect. Beneficial insects are used intentionally as part of preventative plant care and are not harmful to your plant. 🌡️ WEATHER & TEMPERATURE NOTICE Please be mindful of your local weather before ordering. Extreme heat, cold, storms, or holiday shipping delays can affect live plants in transit. Heat packs or cold protection may be included when appropriate, but they do not guarantee protection from severe temperatures or carrier delays. If your area is experiencing extreme weather, I strongly recommend upgrading shipping or waiting to purchase until conditions are safer. 🌿 LIVE PLANT DISCLAIMER Each plant is unique. Size, color, variegation, leaf shape, root growth, and overall appearance may vary slightly from photos due to lighting, growth changes, and the natural nature of live plants. I do my best to represent every plant as accurately as possible, but minor cosmetic imperfections are normal and should be expected with live plants. Plants are sold as living items, and I cannot guarantee how they will grow or adapt once they are in a new environment, as care conditions vary from home to home. 🌼 CUSTOMER SATISFACTION Your satisfaction matters to me, and I take pride in sending out healthy, carefully packed plants. I also value clear and respectful communication. If there is ever a concern with your order, please reach out within the required time.

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