Last updated Aug 18, 2026

All canceled orders have a 50% restocking fee. No exceptions. Order shipping is 2-4+ weeks out. This may change without notice to become longer or shorter. If you arent okay with this, please don't order. Shipping oldest orders first. If you need your order prioritized or held please send us a message. We are people just like you with hopes, dreams, problems, stress, and emergencies that come up. Please be kind and understanding in all your communication to us and toward others in the stream. We also strive to be kind and understanding in all our communication. If any problems arise, we will work with you to solve them, but we can't help you if you don't communicate with us. We want you to have a good experience, and reviews have a huge impact on our business, positive or negative. If you're unhappy with your order for any reason, please reach out before surprising us with a bad review. We will do what we can, within reason, to help change your experience to a positive one this time and in the future. Thank you for your support! You are amazing!

While we encourage sellers to establish clear and detailed shop policies, these policies must align with Palmstreet’s platform policies and Terms and Conditions.

If there is a conflict between a seller’s shop policies and Palmstreet’s platform policies, our platform’s policies take precedence. This ensures a consistent and equitable experience for all users.

For more details or assistance, please reach out to Palmstreet’s Customer Support team.