Palmstreet Official
At Palmstreet, we're constantly evolving to create the most secure and sustainable marketplace for our growing community of sellers and buyers. Today, we're excited to share important updates to our Trusted Seller program that will help us maintain the high standards our community deserves.
Effective November 26, 2025, we've implemented enhanced requirements for our Trusted Seller program to better reflect the experience and reliability that this badge represents. Starting December 31st, sellers who don't meet the new requirements will see their Trusted Seller status updated in batches.
Here's how becoming a trusted seller now works:
As Palmstreet has grown, we've strengthened our Risk Control system to create a more secure environment for everyone. The previous 5-order threshold was a great starting point, but we needed a clearer standard that truly represents consistent, reliable seller performance.
The new 50 unique buyers requirement ensures that the Trusted Seller badge signals genuine marketplace experience to buyers, which ultimately benefits both seller credibility and buyer confidence. This creates a stronger foundation for long-term growth and sustainability across our platform.
If you currently have Trusted Seller status: Don't worry if you don't immediately meet the new requirement. You have until December 31 to work toward the 50 unique buyers milestone. Once you reach it, your Trusted Seller status will be remain in place.
If you're working toward these milestones: Every successfully delivered order brings you closer to Fast Seller and eventually Trusted Seller status. The system automatically tracks your progress.
We understand that payout timing is crucial for your business operations. While Trusted Sellers enjoy fast payouts (available once the carrier scans the package), other sellers will receive payouts after orders are marked as delivered.
To help manage cash flow, we offer the Overdraft feature for sellers using Palmstreet shipping labels. This allows you to cover shipping costs before payout, keeping your operations running smoothly.
You can easily monitor your progress toward Trusted Seller status:
The requirement counts all successfully delivered orders since you first joined Palmstreet, so your entire selling history contributes toward this milestone.
We know that changes to seller programs can feel unexpected, and we appreciate your understanding as we work to improve our platform. Whenever we make updates to seller requirements, we're committed to providing clear communication and adequate transition periods.
These updates aren't designed to limit anyone - they're about ensuring platform security and building a trusted marketplace where both sellers and buyers can thrive long-term.
Palmstreet and our sellers share the same goal: building a trusted, thriving marketplace together. The strengthened Trusted Seller program is a key step in that direction, ensuring that this badge continues to represent the reliability and quality our buyers expect.
We truly value your trust and contribution to the Palmstreet community. Thank you for growing with us as we continue building something special together. 🌿
Questions about these changes? Our support team is here to help you navigate the updated requirements and make the most of your Palmstreet selling experience.
