Enhance Team Access and Security with Staff Accounts

Staff Accounts enable businesses to assign dedicated logins to team members, ensuring smooth operations while keeping account management organized. With clearly defined roles and permissions, teams can work more efficiently without the need to share login credentials.

Key Benefits

• Secure and Independent Logins – Staff members have their own accounts, removing the need to share primary credentials.
• Role-Based Access – Staff can perform tasks but cannot view balance or make purchases, ensuring financial data remains protected.
• Transparency and Oversight – Sellers can create, modify, or remove staff accounts while tracking activity through login history for security and accountability.

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How Staff Accounts Work

• Account Identification – A staff icon appears next to the account name for easy recognition.
• Live Streaming Support – Staff accounts can assist in LIVE shows. Whether using the main account or a staff account, only the first user to enter the live show will have camera access.
• Restricted Features – Financial details, including balance, are hidden to protect sensitive data.
• Purchase Limitations – Staff accounts cannot make purchases.

Note: Staff Accounts can be accessed via the Palmstreet app and the Seller Hub. Access through the official website (palmstreet.app) is currently not supported.

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For Sellers: Setting Up Staff Accounts

Create a Staff Account

1. Navigate to Profile > Settings, scroll down, and tap Manage account.
2. Tap Create a staff account.
3. Enter a username and password for the staff account. Once created, the staff member can log in using the assigned credentials.

Note: Only one staff account can be created at a time. To create a new one, the existing staff account must be deleted first.

Manage a Staff Account

Once a staff account is created, its details will appear under the Manage account page.

1. Tap the “…” icon in the upper-right corner of the staff account.
2. A pop-up menu will appear with the following options:

• Copy the staff account name and password for sharing.
• Delete the staff account if access needs to be revoked.