Introducing Seller Coupons on Palmstreet

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Seller coupons on Palmstreet enable sellers offer customized discounts to attract new customers, reward followers, and drive urgency during LIVE shows and Purge events. Whether the goal is to boost engagement or increase sales conversion, this powerful tool provide a flexible and effective way to promote directly within the platform.

The enhanced seller coupon feature simplifies coupon creation, improves visibility, and streamlines the redemption process—helping sellers achieve better results from every promotion.

Key Benefits:

• Customizable Coupon Creation: Create coupons with custom codes, discount types, validity periods, and quantity limits—all tailored to specific promotions.
• Real-Time Integration with LIVE Shows and Purge events: Attach coupons before or during LIVE shows or Purge events, share up to three per session, and adjust offers based on audience engagement.
• Efficient Promotion and Easy Management: Effortlessly share coupons across platforms and manage or deactivate them as needed.

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Simple, Flexible Coupon Creation

Sellers can create personalized coupons directly in the app under Profile > Settings > Seller Coupons.

• Custom Redemption Codes: Create unique, memorable codes like FLASHSALE10 that buyers can easily use to claim discounts.
• Set Coupon Validity: Choose between a fixed date range or a custom duration for the coupon’s availability, ensuring it aligns with specific promotions or events.
• Flexible Discount Types: Choose between a percentage discount (e.g., 10% off) or a fixed dollar amount (e.g., $10 off) depending on what suits the promotion.
• Quantity Management: Easily set the quantity of available coupons to control the distribution and maintain exclusivity.
• Comfirm Before Creation: A detailed preview displays all configured coupon details—including name, discount, quantity, validity period, and code—prior to confirmation, ensuring accuracy before publishing.

Note: Once created, coupons can be redeemed immediately, but they can only be used within the validity period. If the coupon’s validity period expires, it can no longer be redeemed.

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Manage Seller Coupons for LIVE Shows and Purge Events

Coupons can be attached to both upcoming and ongoing LIVE shows or Purge events via the settings menu “...”. Sellers can select from existing coupons or create new ones. A maximum of three coupons can be linked to a single show.

Attach Coupons to Upcoming LIVE Shows or Purge Events: Add coupons during the event setup to prepare promotions ahead of time.

Attach Coupons to Ongoing LIVE Shows or Purge Events: Add new or additional coupons while the event is live, allowing sellers to adjust promotions based on engagement.

View or Detach Coupons During LIVE Shows or Purge Events: Easily view or detach coupons in real time, allowing for quick adjustments.

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Easier Promotion and Control

Sellers can easily manage coupons:

• Share Coupon Codes and Links: Each coupon code and link can be copied with a single tap, making it easy to share via messages, social media, or any external platform.
• Stop Issuing Coupons: If a coupon needs to be removed, it can be deactivated at any time. Once stopped, the coupon can no longer be claimed by new buyers. However, users who have already claimed the coupon will still be able to use it, as long as it's within the validity period.

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Seamless Coupon Redemption for Buyers

Once coupons are attached, they are visibly displayed on the LIVE show or Purge event, allowing buyers to easily spot and claim them with just a single tap.

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FAQ

How to Guide Buyers to Claim Your Coupon?
Buyers can claim the coupon using any of the following methods:

• Enter Code: Go to Palmstreet APP > Profile > Settings > My coupons > Redeem (top right), then enter the code.
• Use Share Link: Open coupon share link, it will redeem automatically in the app.
• Claim in LIVE: Tap “Unlock Your Discounts” widget before or during the LIVE to claim coupons.