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What does "Pending" in your wallet mean?

Apr 30, 2024
P

Palmstreet Official

"Pending" means the upcoming balance amount in your wallet. NOTE: The pending balance amount refers to the upcoming sales amount after deducting the Stripe payment fee and tax amount.

For examples:

1. The sales amount of orders ready to ship (For all sellers)

2. The sales amount of unfinished orders (For non-Trusted Sellers)

If you are new to Plant Story, the funds for your first orders will be released once the buyer receives their items and the order status is marked as "delivered", and you will become a "Trusted Seller". Being a trusted seller means you will receive payments in your wallet as soon as you ship out and all future orders are marked as "in-transit".

You can check your Plant Story wallet balance in your account’s settings, under total balance. Once you add in the proper banking info, you can transfer your earnings to your PayPal, Venmo, or external bank account.

For any other inquiries, please refer to:

LIVE Sellers FAQ - https://www.plantstory.app/blog/live-sellers-faq

How to ship on Plant Story - https://www.plantstory.app/blog/how-to-ship-on-plant-story1

Plant Story integration steps - https://www.plantstory.app/blog/shipstation----plant-story-integration-steps

Plant Story Seller Handbook - https://www.plantstory.app/blog/plant-story-seller-handbook

What does "Total earned" in your wallet mean? - https://www.plantstory.app/blog/total-earned-means-available-balance-amount-in-your

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