Efficient order management is essential for a successful business, and Palmstreet's Seller Hub simplifies this process from a PC. Sellers can easily manage orders and connect with buyers. Here are the key features that help run a store smoothly.
Go to Seller Hub (check how to Fast Login to Seller Hub)
Filter Orders: At the top of the order list, filter options such as "Select an order status," "Orders from," and "Select a time period" can be used to sort and search for specific orders.
Export Orders: Located in the top-right corner of the page, the "Export orders" button enables the downloading of order data directly to a device.
Bulk Shipping: The Seller Hub simplifies order management by enabling the selection and processing of multiple "Ready to Ship" orders simultaneously. "Create shipping labels" and "Add tracking info" in bulk to save time and reduce effort.
Create Shipping Labels: After selecting multiple orders, the "Create shipping label" button at the bottom is used to enter package details, including weight, dimensions, and shipping service. The system then calculates the shipping costs and provides estimated delivery dates.
Add Tracking Info: This feature allows managing multiple orders by selecting a shipping carrier, entering tracking numbers, and viewing package details. It shows the estimated delivery date and destination for each order, with options to save or cancel changes at the bottom.
View Order Details and Connect with Buyers: Click on the buyer's picture to see detailed order information, including total orders, order value, and tips. This allows sellers to quickly assess buyer activity and use the "Send message" feature to communicate directly, making it simple to provide updates, answer questions, and strengthen customer relationships.
Q: How can the shipping fee be paid, and what happens after purchasing a label?
A: Currently, the shipping fee can only be paid using Seller Balance. After purchasing the label, it can be downloaded and printed.
