Palmstreet Official
If you're not receiving emails from Palmstreet, here are some steps to address the issue:
Check Your Spam/Junk Folder:
Ensure that Palmstreet emails aren’t being filtered into your spam or junk folder. If they are, mark them as "Not Spam" to ensure they arrive in your inbox in the future.
Whitelist Palmstreet Email Addresses:
Add Palmstreet's email addresses to your email provider's safe sender list.
For Sellers
For Buyers
news@service.plantstory.app
Verify Email Address:
Confirm that the email address associated with your Palmstreet account is correct. You can update it by navigating to Profile > Tap pencil in upper right > Personal Information > Contact Email in the app.
Review Email Settings:
Check your email account settings to see if there are any rules or filters that could be blocking Palmstreet emails.
Contact Palmstreet Support:
If the above steps don’t resolve the issue, feel free to reach out to us for further assistance. Please include any relevant details, such as the email address you’re using and whether you've recently updated or changed it.
