To ensure the safety of both buyers and sellers, some types of plants and other products are prohibited on Palmstreet. The following list should not be considered exhaustive and is subject to change.
- Plants intended for mind-altering, hallucinogen or otherwise drug-related use, including but not limited to marijuana, salvia, opium, kratom, peyote (all species of lophophora), psilocybin, and mescaline (including San Pedro Cactus)
- Poached plants - Stephania erectra (unless you can provide the name of the nursery where you acquired it, or import documentation), as well as any other plant that is harvested from its natural environment
- Plants that are toxic or poisonous, including but not limited to hemlock, nightshade, oleander, and snakeroot
- Any products that are restricted at local, state, and federal levels, including but not limited to any endangered and invasive species
- Any endangered species, especially those governed by CITES
- Original artwork by an artist other than the seller, without that artist's consent.
- Food items are currently in pilot test right now - if you're interested in applying to sell food or beverage items, please review the requirements via this LINK.
- Political party items of any kind.
- Seashells
- Counterfeit Labubu dolls
- MLM type accounts or items.
- B2B sales, unless previously approved by Palmstreet.
For sales of prohibited items or verified counterfeit items on or after September 1st, 2025, the following penalties will be applied to sellers:
- Sale Cancellation: All prohibited sales will be immediately canceled
- Full Refund to Buyer: The full purchase amount will be returned to the buyer
- Seller Penalty: A penalty equal to 3 times the item's selling price will be deducted from the seller's balance
- Possible Suspension: Repeated violations may result in temporary or permanent suspension from our platform
It is the responsibility of both buyers and sellers to stay up-to-date with local, state, and federal regulations. Please consult the guidance provided by the USDA, your state’s Department of Agriculture, and any shipping carriers you use.
NEW: Counterfeit and Fake Products Policy for Lifestyle (Beauty & Fashion) Category
Palmstreet is committed to maintaining a trustworthy, safe, and fair marketplace for all buyers and sellers.
The sale, listing, or giveaway of counterfeit or inauthentic products is strictly prohibited. This policy applies to all beauty and fashion items, including apparel, handbags, accessories, shoes, and cosmetics.
What Is Considered Counterfeit?
Counterfeit items are products that are imitations, unauthorized replicas, or fake copies of genuine branded products. This includes—but is not limited to:
- Items using a brand name, logo, or any intellectual property without authorization from the rights holder.
- Replicas or “inspired by” products passed off as originals.
- Items with intentionally falsified features (such as fake serial numbers, certification marks, or signatures).
- Upcycled or altered branded items not clearly disclosed as such, or sold in a manner to imply they are original.
Seller Responsibilities
- Sellers must only list, sell, or give away authentic items that were lawfully made by, or on behalf of, the brand owner.
- Sellers are responsible for ensuring their items are genuine and for providing proof of authenticity (such as original receipts, certificates, or other verifiable documentation) if requested by Palmstreet.
- Do NOT list an item if authenticity cannot be verified or if you are uncertain of its origin.
- Do not use tactics to conceal or misrepresent branding (such as hiding or blurring logos, or using code names for brands).
- Listing counterfeit products, knowingly or unknowingly, may result in enforcement actions, including removal of listings, restriction or suspension of the selling account, and/or legal consequences.
Buyer Protections
- Buyers who suspect that an item they’ve received is counterfeit should report it to Palmstreet promptly, including photos or other evidence.
- Palmstreet may require buyers to return the item for authenticity inspection.
- If an item is determined to be counterfeit or authenticity cannot be confirmed, the buyer will receive a full refund, including shipping. The seller will not receive payment for the item.
Enforcement Actions
- Counterfeit listings will be removed immediately.
- Sellers of counterfeit items may have their selling privileges suspended or terminated.
- Palmstreet may retain or dispose of counterfeit items at its sole discretion.
- In cases of repeated or egregious counterfeit activity, Palmstreet will work with law enforcement and rights holders and may provide information as required by law.
Reporting Intellectual Property Violations
- Rights holders (brands, trademark owners, copyright owners) may contact Palmstreet to report suspected counterfeit or infringing items.
- Palmstreet will review reports promptly and take appropriate actions to protect its community and brands.
Commitment to Authenticity
Palmstreet values a marketplace built on trust. We will continuously monitor, investigate, and address counterfeiting upon discovery or when alerted by brands, buyers, or third parties. By using Palmstreet, all users agree to abide by this policy and all applicable laws regarding authenticity and intellectual property.
