Palmstreet Official
This policy establishes guidelines for livestream sellers to ensure a consistent, reliable, and professional experience for audiences. It clarifies when passive livestreams (such as purge-style sales) are permitted, and sets standards for seller presence and communication during live events.
An active livestream, where the sellers are actively engaging with their audience, is the most effective way to build community and generate sales.
Sellers hosting an active livestream are expected to remain present and engaged throughout the session.
Sellers may briefly step away but must:
Sellers may not:
Sellers are permitted to run passive livestreams where items are displayed for purchase without active verbal engagement.
These streams must remain clearly labeled as passive so that buyers know what to expect (e.g., “Silent Live Sale”, or “Passive ASMR Live”).
Sellers must still monitor chat periodically for questions or transactions, even if they are not actively speaking.
Streams found in violation (e.g., unattended for longer than 5 minutes without notice) may be terminated.
Repeated violations may result in temporary suspension of livestream privileges.
Emergencies or technical difficulties will be considered on a case-by-case basis.
Sellers should communicate with platform moderators as soon as possible if such situations occur.
