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How to Easily Implement Combined Shipping Fee feature?

Apr 19, 2024
P

Palmstreet Official

Do you want to increase your sales and customer loyalty by offering them a better deal on shipping fees? By enabling our new shipping combining feature, you can sell your products to your viewers on multiple live shows without making them pay the base shipping fee more than once.

How to Enable it?

To enable the combined shipping fee feature, you need to follow these steps:

  • Go to your Settings to click the "Allow combined shipping";
  • Then, a pop-up window will appear, warning you that: “When customers purchase items from multiple LIVE shows and have orders awaiting shipment, they will only be charged the base shipping fee once for all these shows.” Click on “Confirm” to proceed.
  • After that, you can host your live shows as usual, and enjoy the benefits of this new LIVE show feature.

How Does it Work?

  • When a customer places their first order from any of your live shows, they will be charged the base shipping fee as usual.
  • If the customer places another order from a different live show hosted by you, and you still have not shipped their first order, they will only be charged the add-on shipping fee for the second order. This means that they do not have to pay the base shipping fee again for the second order.
  • This applies to any subsequent orders that the customer places from your live shows, as long as you have not shipped out all their previous orders. They will only pay the add-on shipping fee for each additional order, and save the base shipping fee for all these orders.

Q&As

Q: Who can enable combined shipping?

A: Only the seller can enable or unable it.

Q: When will the combined shipping rule take effective?

A: As long as the seller enabled the feature.

Q: Will it apply to the marketplace orders?

A: No, the shipping fee rule in the marketplace is different from live shows.

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