Allowed Games on Palmstreet

ALLOWED GAME FORMATS

We have received requests for clarification on what types of games ARE allowed on the platform that will not violate our no-gambling policy. When running games, please remember that you should:

1. Avoid images in your live posting that convey the appearance of gambling; please refrain from using gambling-associated or chance-based images like roulette wheels, ticket tumblers, etc.
2. Adhere to federal, state and local laws regarding gambling.
3. Games resembling gambling, (including but not limited to duck racing) are strictly prohibited on Palmstreet. Please review our No Gambling Policy for more information.

Below are some examples of games that can be played during livestreams:

IN-APP GIVEAWAYS - The use of the Palmstreet giveaway feature is compliant with our no-gambling policy.

FREE TO ENTER - Any game where there is no cost to enter is allowed, as long as a limit of entries is set and that limit is applied equally to both free entries and purchase-based entries.

• Game Example:
  A giveaway where every purchase is entered (limit of 2 entries) and every person who comments "GIVEAWAY ENTRY" is entered (limit of 2 entries). Each individual entry is written on a ticket, and at the end of the contest, one ticket is drawn during the live as the winner.
• Allowed Free Entry Methods:
  - Comments - Every person who comments with a specific keyword is entered.
  - Mail - everyone who fills out a form and mails it to the seller is entered. You need to allow all mail-in entries enough time to be received and counted, and the final drawing must be recorded and published.
• Forbidden Free Entry Methods:
  - Any free entry that collects email addresses or phone numbers is forbidden.

SCAVENGER HUNT - Sending your viewers (not just buyers) to look for something. For example, selecting the first person to comment "X" then asking that person to find 3 things in a limited time for a free product. As long as there is no cost to participate, this is permitted.

BUILD YOUR OWN BOXES - Sometimes you may have a lot of inventory and wish to sell bundled orders. To do this, you must be completely transparent regarding the assorted products that will make up this sale, and the specific products must be displayed in your livestream. Some sellers use this to combine plants for newer buyers who want an expert's advice on which plants are best. All build-your-own-boxes must be built once the purchase is complete, or as buyers bid for the box. Buyers should receive items with a combined fair market value that is in line with the winning bid. Violation of this policy may result in removal of your eligibility to run such sales or a ban of your account from the platform.

MYSTERY BOXES AND GAMES - Mystery boxes and games are permitted under the following requirements:

• Sellers must clearly disclose all possible outcomes a participant may receive.
• Sellers must disclose the probability or odds associated with each outcome.
• Disclosures must be transparent, accurate, and easily visible to participants before entry.

Emphasis should be placed on ensuring participants fully understand:

• What they can win
• The likelihood of each outcome

1/31/25 Update - No RESPINS: In accordance with our Allowed Games on Palmstreet policy, we are implementing changes to our spin purchase structure. Effective immediately, the option to purchase "respins" will be discontinued. Participants who wish to make additional attempts must purchase new spins at the standard listed price. This policy modification, recommended by our legal department, aims to enhance consumer protection and ensure transparent purchasing practices for both buyers and sellers.